Alert Module Benefits

  • Removes costs and errors associated with manual alert triggering
  • Minimises delay and cost by automatically alerting staff to problems immediately they occur
  • Appropriate staff can be notified of an alert automatically at any time, wherever they are in the world, so that timely action can be taken
  • Automatic escalation 24*7 to multiple levels of staff ensures rapid management action can be taken
  • Minimising cost by escalating alerts automatically to a user-configurable plan
  • Facilitates analysis of response times and associated factors
  • Minimising cost by requiring positive action to neutralise an alert, ensuring problems are not left unresolved
  • Allows operators and supervisors to concentrate on core job  

 

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